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Lead Designer

xDesign is a UK-based Digital Development Partner working with some of the UK’s most recognisable brands like MoneySavingExpert, FanDuel and Tesco Bank. Our reputation as a partner who can deliver high-quality and robust web and mobile products has enabled us to scale to over 500 people in the last few years.

Good design is good business, so we're working to make product design at xDesign even better! We need an experienced Lead Designer to join our team. We're looking for people who are as excited about supporting a creative team as they are about the work itself. You'll fit right in if you're fascinated by how things look and work, whilst taking the reins on a client project and steering it to success!

Our partnership with MoneySaving Expert is an excellent example of this approach in action. Read our case study here.

About the role and team:

Our designers work at the intersection of design, technology and strategy, creating products and services that unlock unmet needs for consumers and capture value for clients. We work across the full product lifecycle; from visioning and discovery, through validation and launch and on to growth and optimisation.

We’re interested in broad-minded, versatile practitioners who can span a range of products and services to make a measurable difference. This is a hands-on role, also responsible for setting project direction and coordinating work and activities. We collaborate across all disciplines with confidence and dive into our client’s organisations with an energising fervour.

This is your chance to influence how design gets done and grow a team, using your skills and experience to design a better practice and help your colleagues flourish. You’ll line manage and coach a team of designers (no more than 4) and will help to push and fulfil their potential.

What you’ll be doing:

  • Working with multidisciplinary teams on a range of products and services as the design authority.
  • Advocating for the user at all times, helping your team and clients stay focussed on meeting user needs and maintaining product-market fit.
  • Hands-on design at all stages of the product lifecycle. From opportunity discovery, through production and launch and into continuous improvement and scale.
  • Working hand-in-hand with engineers, product managers and stakeholders to deliver successful outcomes in an agile team. You will own the UCD process and output, facilitate workshops and take part in or lead ceremonies.
  • Researching with real users and building empathy. You’ll plan and orchestrate the research and turn the output into intelligence.
  • Cultivating new business by working with the business development team on bids and developing accounts through your client rapport and eye for opportunities.
  • Progressing & improving our culture and ways of working. Taking life-long-learning to heart, you’ll constantly be self-improving and helping your colleagues master their craft.
  • Supporting your reports with their career development, coaching them through their strengths and weaknesses and being there to offer guidance, encouragement, and acknowledgement.

We’d love to talk to you if you:  

  • You have an accomplished portfolio of UX, UI and UR outputs with tangible outcomes, a strategic outlook, a knack for storytelling with a comforting communication style and a dose of service thinking savvy.
  • You enjoy being hands-on. We don’t think lead designers should be separated from the action.
  • You’re well versed in user-centred design, and truly want to design the right things, the right way for the right people.
  • You have an innovator mindset who can adapt design thinking skills to novel situations and can consider different design perspectives, breaking away from the ordinary.
  • You can tell success stories about how you have helped others to develop and cultivated psychological safety, morale, excitement and a sense-of-purpose.
  • You’re adept at growing client relationships, representing your work, your team and the business well and in line with our values.
  • You can deliver constructive, empathetic and actionable critique.
  • You have agency/consultancy experience

What we’ll offer you:

The Design team have doubled in sized as the business has grown, and is filled with talented, creative and caring people that bring their unique skills and talents to what they do, how they collaborate with others and how they look after one another.

This role will encourage and inspire creative professionals, allowing them to bring their best selves to work in an environment that encourages a people-first mentality. 

You will be able to not only contribute to the Design function internally, but externally too, as we look to give back to the Design community as a whole through outreach, events and more.

Our benefits include:

  • Total 35 days holiday (we have flexible bank holidays)
  • Comprehensive private medical insurance
  • Enhanced parental and adoption leave
  • 1-1 professional financial coaching
  • Up to 50% off an electric vehicle
  • Pension - matched up to 5%

View our complete list of benefits here.

About xDesign:

At xDesign, we believe great digital experiences are built by great people who nurture great relationships. We're truly a people-first business and continuously work to make xDesign a comfortable, diverse and inclusive place for everyone.

Our people-focused approach recently earned us the #5 spot on the “UK’s Best Workplaces™ in Tech 2023”, and #1 spot on “UK’s Best Workplace for Wellbeing 2023”.

As this is a hybrid role, we’re looking for people within a commuting distance of our Edinburgh office and who are flexible to travel to client sites and xDesign regional offices. We are very flexible and trust you to manage your own time to balance valuable face-to-face time with clients, colleagues and working from home.


Next steps:

Our TA team aims to respond to all applications within a reasonable timeframe, regardless of if we are progressing with your application.

Our process:

  • 30 minute call with our Talent Acquisition Team 
  • 1-hour Workshop interview with the Design team 
  • 90 minute People Leadership & Values interview

We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products.

We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and push back on biases, whilst at the same time working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don’t hesitate to let us know.

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